Our Quality Policy
LE-TECH is not an e-commerce site that sells products directly; we operate as a corporate product introduction, technical service and quotation company. Our primary priority is to provide our customers with accurate information, reliable guidance and professional technical support.
In the field of energy protection systems and power electronics, we aim to ensure the correct product matching and technical suitability across product groups such as UPS systems, voltage regulators, inverters and battery solutions.
As an authorized dealer of our represented brands, we prioritize authenticity and warranty assurance, and continuously improve our service quality by taking customer feedback into consideration.
Privacy Policy
LE-TECH values the privacy of personal information of users who contact us.
Information such as name, surname, phone number and email submitted through our website is used solely for the purpose of conducting quotation processes, providing technical information, handling customer requests and establishing communication.
Personal data is not shared with third parties, sold or used for commercial purposes without explicit consent. Necessary technical and administrative measures are implemented to ensure data security.
Cookie Policy
Our website uses cookies to improve user experience and analyze site performance.
Cookies are small data files that remember visitors' site usage habits and contribute to improving the user experience.
Cookies can be accepted, rejected or deleted through browser settings. If cookies are disabled, some parts of the website may not function properly.
Warranty and Technical Service Policy
LE-TECH bases its warranty terms on the manufacturer and/or importer company conditions for the products it sells or provides technical support for.
Technical support and guidance services are provided for UPS systems and power electronics products. Warranty coverage is determined according to manufacturer conditions and technical service procedures.
Failures resulting from user error, physical damage, misuse, unauthorized intervention and external factors are not covered by the warranty.
Return and Exchange Policy
Transactions made through LE-TECH are evaluated within the scope of Law No. 6502 on Consumer Protection.
The right of withdrawal under distance sales contracts can be exercised within the legal timeframes. Products must be unused, undamaged and suitable for resale.
Return and exchange procedures for damaged, missing or incorrectly shipped products are carried out in accordance with the relevant legislation.
Important Notice
LE-TECH is not a direct-sales e-commerce site. All product and service requests are evaluated through our contact and quotation system.